From the Chronicle of Higher Education 'After Losing Users in Catalogs, Libraries Find Better Search Software' an overview of 'the problem with catalogues' - and Summon gets a mention eventually.
Great quote from the article:
"a graduate student specializing in early American history, once had such a hard time finding materials that she titled a bibliography "Meager Fruits of an Ongoing Fight With Virgo [the U of Virginia's catalogue]."
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