Have logged this in ServiceNow:
Connection to Masterfile is causing warning errors in all 5
major browsers
Apparent cause is mfileprod.intra.jcu.edu.au using
masterfile.jcu.edu.au certificate
Affects staff embedding Digital Library items in LearnJCU and the Masterfile web UI
Student access to Readings & Past Exams appears to be unaffected
Affects staff embedding Digital Library items in LearnJCU and the Masterfile web UI
Student access to Readings & Past Exams appears to be unaffected
*Firefox*
Allows login but blocks display of PDFs
Workaround: Grey
shield can be used to enable content view
*Chrome*
Your connection is not private
Attackers might be trying to steal your information from
masterfile.jcu.edu.au (for example, passwords, messages or credit cards).
This server could not prove that it is
masterfile.jcu.edu.au; its security certificate is from
mfileprod.infra.jcu.edu.au. This may be caused by a misconfiguration or an
attacker intercepting your connection.
Proceed to masterfile.jcu.edu.au (unsafe)
Workaround: click
on “Proceed to masterfile.jcu.edu.au (unsafe)”
*IE*
There is a problem with this website's security certificate.
The security certificate presented by this website was
issued for a different website's address.
Security certificate problems may indicate an attempt to
fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue
to this website.
Recommended iconClick here to close this webpage.
Not recommended icon Continue to this website (not
recommended).
More information More
information
Workaround: click
on “Continue to this website (not recommended).”
*Safari*
Cannot Verify Server Identity
Workaround: click
on “Continue”
Cheers, Alan
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